Saturday, February 10, 2007

Plan Ahead

We've been glad that many people have been taking advantage of our winter tune-up special. We've also been amazed of the number of non-traditional bikes that we've had in the Peninsula store recently. Within the span of one week, we had two tandems and four folding travel bikes brought in for tune-ups.

We always try to tell people that now is the best time of year to get your bike in for its annual tune-up to avoid the spring rush. Don't wait until a week before TOSRV or GOBA! A good example of this is one of the folding travel bikes we got in recently. The owner is planning a bike trip in China. During the course of going over it, Derrick found a crack in the frame. Even though it's not a brand of bike that we normally carry, we were able to get in touch with the manufacturer, and they told us that they will be able to get in fixed.

We had to completely strip all of the components off of the bike before shipping it back to the manufacturer, and once they fix it and send it back to us, we'll need to re-assemble it. Since the customer is not leaving for their trip for another month from now, we'll have plenty of time.

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